Applications to change an address is mostly done online with no charge, either personally or through a proxy. The proxies must provide the applicant’s NRIC number and its date of issue to access the e-Service. Since Oct 1, the three-step process has been done through the ICA’s website:
(1) Residents can go to the change of address e-Service on the website (https://go.gov.sg/ic-address) and log in using their SingPass.
(2) Applicants will get a personal identification number (PIN) sent by mail to their new address. Applicants then enter the PIN via the e-Service to verify the new address, and will receive an instant acknowledgement that their change of address is successful.
(3) Applicants will be sent a sticker with their new address, and must then fix the sticker on the back of their NRIC.